ServiceDesk Plus is a software bundle intended to bridge the gap between centralized management and a hands-on sense of efficiency. It is specifically designed to be used by enterprise-level organizations that are looking to encounter better tools to supervise their daily operations. Numerous levels of support are offered and the entire interface is highly intuitive.
Basic Tools and Applications
ServiceDesk Plus is meant to provide management and other stakeholders with the clarity and insight required to successfully oversee their daily in-house operations. Some of the standard tools that customers can enjoy include an active client directory, numerous analytical options, a cloud-based storage system and the ability to be integrated with a number of dedicated servers. It is also worth mentioning that ServiceDesk Plus can be accessed remotely when possible. This is an added benefit for those who rely heavily upon their mobile devices.
It is claimed that more than 120,000 business currently employ this software package for their CRM and CMS needs. Some of these include AT&T, Barclays, Sony and Ericsson. ServiceDesk Plus is offered under various pricing plans and these can be upgraded in the event that the business requires additional services. A fully functional demonstration version is available before the product will have to be purchased.